Template Monster (JETIMPEX, INC.)
Complaint 364733 Details

  • Date Occurred: 12/08/2017
  • Reported Damages: $300.00
  • Location: JETIMPEX, INC. 915 SE 2 Court, Fort Lauderdale, FL 33301, USA

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

First of all, I have a online store (e-commerce) and I purchased a Template to my business from Template Monster.

I purchased on this store online, in Jul 06, 2017 (12:07pm), a Template included:

(Link: https://account.templatemonster.com/#/downloads)

1) Quick history setup
2) Must have plugins
3) Prime SEO PACK
4) Social Media Image Bundle

I paid for everything INSTALLED a total amount due $ 300 (three hundred dollars) for it but until now I did not received my Prime SEO Pack.

1) I opened a complaint several times to email: support@support.template-help.com,

2) I tried several times to solve this by template monster chat: http://chat.template-help.com/chat but until now I did not have solution about that just promises.

Actually, we are in the end of the year (December) and I did not receive this Prime SEO pack!

My online store don't have a "keywords" neither a Title. The both is necessary to appear on Google search. I'm waiting the company add extra functionality and all SEO settings to boost my website traffic. It's so important to appear on google search because this way my costumers can figure out my online store and can their buy easy!

On the other hand, I paid for it! This package is not free!!!!

I'm still waiting a long time! Isn't it enought time???

Then, I hope to help me about it because I need to solve this asap.

Thank you,

Andrea Figueiredo
email: hqzgamesusa@gmail.com
cell phone: (407) 924 5627
Orlando, Fl

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Business Profile Summary

  • Template Monster (JETIMPEX, INC.) logo

Company Statistics

  • Complaint Against Template Monster (JETIMPEX, INC.)
  • Complaints Filed: 1
  • Reported Damages: $300.00
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